Store/Shipping Policy
ALL SALES ARE FINAL! There will be no refunds or exchanges issued for any purchased product unless the product is deemed to be defective by the MERCHANT or applicable laws. If a product is defective, it must be shipped back to the merchant within 30 days of purchase with all tags and wrappings attached before a refund/exchange will be issued. Product(s) must be completely unused and unaltered in order to be reimbursed.
PLEASE NOTE: Once products have been shipped, I am not responsible for any issues that arise with lost, held, or stolen packages. Ownership of a package transfers immediately to buyer upon delivery of the package to the shipping carrier.
Incorrect Address: If you provide an incorrect address at the time of purchase and your order has already been shipped, I am not responsible for any delay/non-receipt of package due to your error. Any issue with delivery must be taken up with the shipping carrier.
Everything Pebbles reserves the right to limit or decline any returns or exchanges regardless of whether a customer has a receipt or is not satisfied with their purchase. Every eligible return item is subject to a refund verification process and applicable state laws. The owner of this company has the absolute authority to make final decisions regarding all returns/exchanges.
- All orders require 1-2 business day processing.
- Once processing is complete you should receive your order with 1-5 business days if no courier delays
Total: 3-7 business days
The following months are peaked months ( meaning delays/slower package receive time ): September- January, during these months please arrange to order 2 weeks before you need your item. We cannot control courier delays.
I am working hard to ensure you receive your order in decent time as this is a one man team.
Orders are processed mon-friday , if you place your order Saturday or Sunday it will begin processing the following business day.
PLEASE BE ADVISED THAT DELAYS CAN HAPPEN WHICH IS BEYOND OUR CONTROL. UNDER CERTAIN CIRCUMSTANCES SHIPPING CAN TAKE LONGER.
WE DO NOT CONTROL THE SHIPPING CARRIERS.
WE CANNOT CHANGE ANY ADDRESSES. BE SURE TO CHECK YOUR ADDRESS BEFORE CONFIRMING THE ORDER. IF YOUR ADDRESS IS INCORRECT, YOUR ORDER WILL BE CANCELLED.
Following the processing of your order, you will receive an email notification of these details, followed by your tracking details for shipments.
Processing time may be delayed if your shipping address is questionable and or order is flagged as a risk (we use this additional time to help ensure the security of your payment information). We may require proof of identification for the billing information received.
In the event there is an issue you will receive an email notification of these details
Once you have placed your order we can not revise or alter shipping options.
- We are not responsible for lost packages in the mailing system.
- We are not responsible for incorrect address entered by you as the customer.